The process of refund is explained here.
A refund will be provided if the following conditions hold true.
a. Item received is physically damaged
b. Item received has missing parts or accessories
c. Item received is different from their description on the product detail page on tshirtbuy.com
d. Item received is defective/does not work/function properly
e. If an item is defective as per the above factors and a pickup is available at the customer address, tshirtbuy.com will arrange the pickup of the item. A refund will be issued once the item reaches the warehouse.
A refund/replacement is not applicable for the following scenarios
a. if the item does not fit properly due to under size or over size. All products have size chart measurement displayed in the product page, so please order the right size referring the chart.
b. The color of the garment does not match the expectation. The hexa code of the color is mentioned in the product page. So please refer that and place the order.